917 Solutions Provides Reliable IT Services in Arizona and New Mexico
At 917 Solutions, we provide businesses with the most reliable and efficient IT solutions locally. Our team of experts are dedicated to providing you with quality service that will help you get the most out of your technology. We are a team of doers and fixers that enjoy solving problems.
Our Process Details
In the ‘Discovery’ phase, we kick-start your project by diving deep into your unique environment to uncover your specific goals and vision of success. We understand that every environment is different, and our mission is to translate your objectives into actionable steps that drive your organization
Discovery objectives are translated into a Statement of Work with in-scope and out-of-scope objectives outlined. We prepare to kick-off our project and gain access to your tenant/environment and validate access to systems necessary to perform our tasks. In some cases, we may shoulder surf with your team and provide them with the picks/clicks necessary to perform tasks.
Any initial staging of the environment and data collection will be performed within this phase. Workflow and Design items translated from the discovery process are iteratively improved upon with feedback from your team. After a final review session, we get approval to move into the building phase.
[Insert keyboard and mice clicking sound] That’s pretty much it, based on the Design requirements, we get to work on building your solution around the timeframes identified to reduce operational impact to your business.
Preparation of change management activities documented from test-case and passed along to your team in scenarios where there is operation-wide change management occurring. New to you? Everyday Ops for us.
Proof of Concept or deployment via a batch of Pilot Users in the environment to weed out any items that have not been discovered by the original test control group. Iterative feedback to build and configure the environment and ensure that both parties are aligned and we are delivering our end goal.
All systems are go as we greenlight the deployment of the items that have been thoroughly designed and tested for your environment
The name of the phase is KTLO or Keeping the Lights On. Now that you have your project delivered, we’re almost finished. At this juncture, we provide knowledge transfer and documentation for the environment/configuration that was delivered so your team can take over and feel confident in their ability to maintain the environment moving forward.
Loved by teams and small businesses
"917 Solutions is a one-stop shop for all your IT needs. Whether you're looking to set-up Microsoft 365, require IT consulting or help managing your IT needs, 917 offers hand-on and dedicated support to ensure that your business is ready to face anything. They don't take shortcuts that cut their work at your expense, but rather they spend the time to ensure they're helping you build and streamline your processes to optimize productivity. If you're unsure of how you should start building out your IT strategy, or even if you just need someone to come in and improve your current processes, I would 100% recommend 917 Solutions."
"Gerty is so helpful, communicative, and knowledgeable about everything tech! She helped me understand which secure options I had to back up important data. I highly recommend scheduling a consultation!"
"I worked with Gerty to help our company migrate from our on-premises Active Directory to full Azure Active Directory. We had over 900 endpoints, 1000+ users, and 11 domains to move and decommission. She came up with the strategy, templates, and policies for the migration, down time was not an option. Any hiccups were handled and everything completed as planned. We couldn't be happier."
“I had the pleasure of working with the business owner Gerty. I can confidently say that she is a top-notch IT professional with an exceptional ability to simplify complex concepts and explain them in a way that is easy for anyone to understand. Her deep understanding of IT systems and solutions provided me with valuable advice that helped me immensely. I can say without hesitation that I highly recommend 917 Solutions for any IT needs you may have.”
"Gertrude is amazing. She was responsive, professional, highly capable and a great communicator. We were in a tough spot and she helped us get back up, implementing much needed improvements in security, scalability and disaster recovery. I would absolutely recommend working with her if you have the opportunity."
"We engaged 917 Solutions to accomplish a speedy turnaround divestiture. We were in the middle of an integration after an acquisition, and the business decided to divest part of the acquired company. We were clear that we needed support as fast and hands-off as possible, as all our team members were extremely busy integrating the acquired company. Gerty and her company promptly delivered what we needed without disrupting our much larger integration. Their communication with my team, the business, and the divested company was excellent. Even though the divested company did not have IT support, 917 Solutions stayed on track and completed the work on time. 917 Solutions has demonstrated the ability to deliver critical services with short notice and under pressure. Few companies can work this well under the stress and timeline to complete our project."
Gerty is a professional and excellent M365 technician. She patiently assisted users in enrolling their devices into Intune while ensuring that the proper policies were functional and did not disrupt the users' daily activities. I will gladly recommend her services to anyone who requires assistance with their M365 tenant.